Filing an Official Complaint Policy

Any person who wants to submit an official complaint to the Town of Epsom must provide it in writing stating the nature of the complaint. The complaint must include their name, address, phone and/or email address in order for the Town to process the complaint and respond accordingly. Anonymous complaints or other submittals will not be accepted for consideration.

 

When an official complaint has been received it will be forwarded to the appropriate Department Head for review or action based on the nature of the complaint. In the event of an urgent issue, the complaint will be acted on as required by the Department Head, Board of Selectmen, or Town designated agent.

 

This policy replaces all previous policies.

 

Approved on: November 15, 2021 by the Epsom Select Board